“JAMIE COULTER MINISTRIES” guarantees its products against any defects in materials and workmanship.

If you feel that you have a defective product, immediately alert our customer services.

After the product is examined and found to be defective, we will replace the product at our expense. Your satisfaction is our top priority. If you are unsatisfied with your purchase, we are happy to refund or exchange your product, depending on the product’s condition.

Returns and exchanges are only accepted within ten days of the purchase date. On apparel, we will accept returns on unworn and unwashed items if the sizing is wrong or there is a defect in the said item. On all other items, please let us know why you are unhappy with the product and send it back to us after you get the return authorization.

We’re not perfect. Sometimes we make mistakes. If we ship you the wrong item, contact customer service right away! We will send you the correct item. We pride ourselves on customer service and diligently provide everyone with the unique user experience possible.

Thank you,