“JAMIE COULTER MINISTRIES” REFUND POLICY

Once we receive your returned item, we inspect it thoroughly inspected. We will send you an email to notify you that we have received the product. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be deposited to your credit card within a certain amount of days.

Late or missing refunds.

If you haven’t received a refund yet, first recheck your bank account. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and still have not received your refund yet, please contact us.

Sale items.

Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.

Exchanges.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email.

Gifts.

If the item was marked as a ‘gift’ when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return.

Shipping.

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.